Privacy Policy

Last Updated: 3/12/2026

1. Information We Collect

We collect several types of information from and about users of our Vibtrix platform, including:

• Personal Information: Name, email address, WhatsApp number, date of birth, and gender
• Account Information: Username, display name, password, and profile details
• Profile Information: Avatar/profile picture, bio, and online status
• Content: Photos, videos, comments, and messages you post or send
• Competition Data: Competition entries, likes, and participation history
• Payment Information: When you participate in paid competitions (processed securely through Razorpay)
• Usage Data: How you interact with our platform, including viewing habits, post views, and features used
• Device Information: IP address, browser type, operating system, and device identifiers

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account with public or private profile settings
• Display your online status to other users (if enabled)
• Process and display your competition entries
• Enable following/follower relationships and follow requests
• Facilitate direct messaging between users
• Process payments and prize distributions through Razorpay
• Implement user blocking functionality
• Provide adaptive quality streaming based on your internet speed
• Send notifications and updates about our platform
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

3. Information Sharing

We may share your information with:

• Other Vibtrix users, as part of your public profile and content (if your profile is set to public)
• Razorpay for processing competition payments and prize distributions
• Service providers who perform services on our behalf, including for media storage on UploadThing (hostname 'utfs.io')
• Admin users who may access user information for platform management
• Legal authorities when required by law

4. Your Privacy Choices

You can control your privacy settings within your account, including:

• Making your profile public or private
• Controlling who can follow you or view your content
• Showing or hiding your online status
• Blocking specific users from finding or contacting you
• Managing notification preferences

5. Admin Access

Please note that Vibtrix administrators can:

• Access user information for platform management
• Log in as any user directly from the user list for support purposes
• Manage competition entries and results

All admin actions are governed by role-based permissions.

6. Data Security

We implement appropriate security measures to protect your personal information, including secure authentication methods. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We store your information for as long as your account is active or as needed to provide you services. You can request deletion of your account by contacting our support team.

8. Children's Privacy

Our platform implements age restrictions for certain competitions. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. The default time zone for the platform is set to India.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@vibtrix.com.